Returns & Exchanges
At Flatland Cavalry, we want you to be completely satisfied with your purchase; if your gear isn't the perfect fit, we offer returns and exchanges on unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unwashed condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed once the items are inspected at our warehouse.
