Frequently Asked Questions
Everything you need to know about your Flatland Cavalry order.
How long will it take for my order to ship?
Standard domestic orders are processed within 2-3 business days. Once shipped, you will receive a tracking number via email, and delivery typically takes 5-7 business days.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of purchase. Please note that limited edition tour merchandise may be final sale.
How do I know which size to order?
A detailed size guide is available on each product page. Our apparel generally follows standard unisex sizing, but we recommend checking specific measurements for our premium denim and outerwear.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Flatland Cavalry garments?
To preserve the quality of the prints and fabrics, we recommend machine washing inside out with cold water and tumble drying on low heat or hang drying.